Payment Policy

Plain-language payment expectations

The Screen Team LLC keeps payment simple because the business is owner-operated. This Payment Policy explains how deposits, progress payments, and final balances typically work for screen, enclosure, and gutter projects across Tampa Bay. Your approved quote or invoice controls if it states different terms for a specific job.

Estimates vs invoices

Photo ballparks help you plan. A confirmed quote or invoice lists the scope Chris will perform. Additional work you request — extra panels, mesh upgrades, unexpected frame repairs, or added gutter runs — is priced before that work proceeds whenever practical.

Deposits

Larger jobs such as full pool cage rescreens, multi-elevation gutter replacements, and projects requiring materials ordered ahead may require a deposit to schedule and secure materials. Deposit amounts are stated in writing. Deposits are applied to the final balance. If you cancel after materials are specially ordered, reasonable material and restocking costs may be deducted as disclosed at the time.

Final payment

Final payment is due upon satisfactory completion of the approved scope unless another schedule is agreed in writing. For multi-day jobs, Chris may request a progress payment after a defined milestone. Partner-coordinated permit-heavy builds may follow partner billing schedules for their portion; Screen Team will clarify who invoices which part before work begins.

Accepted methods

Accepted methods are confirmed on your invoice and may include common consumer payment options Chris supports at the time of the job. Card processing fees, if any, will be disclosed before you pay. Do not send cash by mail. Do not share card numbers over unsecured channels if an alternative is offered.

Minimums and trip charges

Small repairs may be subject to a minimum job charge as published on our pricing page or stated in your quote. That minimum reflects travel, setup, and owner time even when the physical repair is quick.

Late balances

Overdue balances may pause scheduling of follow-up work. We prefer a phone call to resolve invoice questions quickly. Collections activity, if ever required, follows applicable Florida law.

Chargebacks and disputes

If you believe an invoice is wrong, contact Chris at (727) 386-6562 before initiating a chargeback when possible. Many issues are scope clarifications that resolve same-day. Chargebacks filed without attempting contact may be contested with job documentation.

Related policies

Terms of Service · Warranty Terms · Privacy Policy

Photo quotes and site confirmation

Many Tampa Bay jobs begin with photo estimates. Those ballparks assume the conditions shown. If on-site inspection reveals hidden frame damage, unsafe access, or a larger gutter failure, Chris updates pricing before proceeding. You always have the option to decline the revised scope.

Materials and third-party costs

Special-order mesh, uncommon finishes, or partner engineering fees are identified when known. Permit fees charged by cities or counties for partner-led structural work are typically separate from Screen Team labor line items. Ask early if you need a single combined summary for budgeting.

Records

Keep your invoice and any text confirmations. They are the reference for what was paid and what was included. Questions about a charge should reference the invoice date and address so Chris can pull the correct job notes quickly.

Tips and reviews

Tips are never required. Honest reviews help neighbors find owner-direct service; we appreciate accurate descriptions of the work performed.

Questions before you book

If payment timing matters for your household budget, say so when requesting the quote. Screen Team would rather align expectations up front than surprise anyone on completion day. Call (727) 386-6562 with deposit or invoice questions anytime.